Legal

Terms of Service

Last updated: March 23, 2026

1. Acceptance of Terms

By accessing or using TaskAI (“the Service”), operated by TaskAI (“we,” “our,” or “us”), you agree to be bound by these Terms of Service. If you do not agree, you may not use the Service.

These terms apply to all users, including visitors, free-tier users, and paid subscribers.

2. Description of Service

TaskAI is an AI-powered task management platform that helps individuals and teams organize, prioritize, and complete work. The Service includes task management, integrations with third-party services (Microsoft 365, Google, Atlassian), weekly reviews, notifications, and collaboration features.

3. Account Registration

  • You must provide accurate and complete information when creating an account
  • You are responsible for maintaining the security of your account credentials
  • You must notify us immediately of any unauthorized use of your account
  • You must be at least 16 years old to use the Service
  • One person or entity may not maintain more than one free account

4. Subscription Plans and Billing

Free Tier

The free plan includes limited features as described on our Pricing page. We reserve the right to modify free-tier limits at any time with reasonable notice.

Paid Plans

  • Paid subscriptions are billed monthly through Stripe
  • Charges are non-refundable except as required by applicable law
  • You may cancel your subscription at any time; access continues until the end of the billing period
  • We may change pricing with 30 days' notice; continued use after the change constitutes acceptance

Enterprise Plans

Enterprise plans are subject to separate agreements. Contact us at enterprise@taskai.ca for details.

5. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose
  • Attempt to gain unauthorized access to any part of the Service or its infrastructure
  • Interfere with or disrupt the Service or servers/networks connected to it
  • Reverse engineer, decompile, or disassemble any part of the Service
  • Use automated systems (bots, scrapers) to access the Service without permission
  • Upload malicious code, viruses, or harmful content
  • Impersonate another person or entity
  • Use the Service to send spam or unsolicited communications
  • Resell or redistribute the Service without authorization

6. Your Content

  • Ownership: You retain all rights to the content you create, upload, or store in the Service (tasks, notes, projects, etc.)
  • License: You grant us a limited license to store, process, and display your content solely to provide the Service
  • Responsibility: You are solely responsible for the content you create and must ensure it does not violate any laws or third-party rights
  • Backup: While we take measures to protect your data, you are encouraged to maintain your own backups

7. Third-Party Integrations

The Service allows you to connect third-party accounts (Microsoft 365, Google, Atlassian). By connecting these services:

  • You authorize us to access data from those services as described in our Privacy Policy
  • You acknowledge that third-party services are governed by their own terms and privacy policies
  • We are not responsible for the availability, accuracy, or conduct of third-party services
  • You may disconnect integrations at any time through your account settings

8. Intellectual Property

The Service, including its design, code, logos, and documentation, is owned by TaskAI and protected by intellectual property laws. You may not copy, modify, or distribute any part of the Service without our written consent.

“TaskAI” and associated branding are trademarks of TaskAI. You may not use these marks without permission.

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE. YOUR USE OF THE SERVICE IS AT YOUR OWN RISK.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TASKAI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR USE, ARISING FROM YOUR USE OF THE SERVICE.

OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM.

11. Termination

  • You may terminate your account at any time through your account settings
  • We may suspend or terminate your account if you violate these Terms
  • Upon termination, your right to use the Service ceases immediately
  • We will delete your data in accordance with our Privacy Policy

12. Governing Law

These Terms are governed by and construed in accordance with the laws of the Province of Ontario, Canada, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Ontario.

13. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by posting the updated terms on this page and updating the “Last updated” date. Your continued use of the Service after changes constitutes acceptance of the updated terms.

14. Contact Us

If you have questions about these Terms of Service, contact us at:

legal@taskai.ca